Metro has WhatsApp to notify about delays; how do I activate it? – The Sun of Mexico

The Metro Collective Transportation System is becoming more modernized every day and not only because they are renewing their tracks and trains.but because now through WhatsApp it tells you if there are delays on any Line.

Yes, this is how you read it, Now you will no longer be left wondering why the trains are taking so long or you will even be able to choose if you travel by Metro or by other means of transportation.

Through WhatsApp you will be able to send a message to the Metro Call Center and they will respond if there is any delay on any metro line.

Let us remember that in recent months a WhatsApp group was also announced where the same users were notified of delays or failures in the system.but this was for a certain number of people, so not everyone could be informed.

Where did you ask?

The Metro has left five telephone numbers are available to all users where you can send messages and they will inform you if there are delays or suspension of the service.

The numbers are:

  • 55 4321 4031
  • 55 4323 5284
  • 55 4607 1441
  • 55 5009 1930
  • 55 4608 4617

It should be noted that there are many users who use this transport so the response may take a few minutes.

The most interesting thing about this personalized attention is that It will have the same transportation schedule, so it doesn’t matter if you ask in the morning or at night.

The opening hours of this service on WhatsApp are Monday to Saturday from 06:00 to 00:00; Sundays and holidays from 07:00 to 00:00.

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Telephone service too

And as we had already mentioned that the STC Metro is doing a renovation, there will also be telephone service for any complaint or clarification, but this will have a different schedule, which will be from Monday to Friday from 8:00 a.m. to 8:00 p.m., at the following numbers:

  • 55 5627 4861
  • 55 5627 4950
  • 55 5627 4588
  • 55 5627 4951
  • 55 5627 4741

Note published in The Press

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