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My alarm at home: how the tool that promises a response in 4 minutes works – El Sol de México

Now the residents of the capital will be able to ask for help from the C2 from your cell phone through CDMX App with the tool My Alarm at Home.

With just a press of a Help Buttonthe phone will send a signal to the Command and Control Center 2 to request help to the address registered in the CDMX App or to the nearest security post, whether police, traffic or paramedics are required.

In a press conference, the head of government Martí Batres also explained that although the 911 number will remain active, through the cell phone it is direct to the emergency module that will send the units to attend to the emergency.

According to the head of government, attention to citizens could arrive in just 3 or 4 minutes.

How to install access to “My Alarm at home”?

To obtain the tool you first need to download the CDMX App from the device and create a Key Account with an email.

Then you must choose the option “Set My Alarm at Home”, register the address and fill out a form with the necessary information so that C2 can answer the calls.

It is also necessary to locate the exact address on a map and save the configuration when complete.

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